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account following considerations:
- Currently we are able to
reply to requests which are written in English and Spanish only
- To get prompt and comprehensive response, be sure to fill all
mandatory fields, including product serial number as accurate as
possible
- Your products part number can usually be found on the
bottom. It is a nine- or ten-digit number that usually begins with
the number "8".
- Operating System
- If you are posting a
follow-up to previous request, enter its reference number into
"Issue tracking No." field
- Do not enter tracking number if
have not contacted us regarding this problem before - the number
will be generated automatically